Terms & Conditions
For the purposes of this document
The ‘company’ or 'company's' refers to SkinFlint Ltd and SkinFlint Design Ltd.
The ‘buyer’ or 'buyers' refers to the purchaser of goods and services
Refunds and Guarantee
The company offers a money back guarantee on any items that the buyer is not entirely happy with.
The guarantee is subject to the following terms:
1. The goods are returned in the same condition as they were sent.
2. The company receives email notification of the buyer’s intention to return the goods within 7 days of their arrival and that the goods are returned within 30 days of purchase.
3. The items returned must be well packed. Return postage is at the buyers cost. Any loss or breakages will be the responsibility of the buyer and will result in the guarantee being void.
4. Any products modified at the request of the buyer cannot unfortunately be refunded.
5. The items have not been installed or modified in anyway.
Subject to the above terms all refunds are processed within 7-10 working days from receipt of product.
We are unable to offer refunds on any accessories such as power cable or suspension chain that have been cut to order.
The company are more than happy to hold orders for clients in the warehouse for up to 90 days from payment free of charge. Unfortunately the company cannot subsequently offer a refund should the items not prove appropriate if an order is delivered over 30 days from receipt of payment.
We are unable to provide a written guarantee for any of our products.
Lost and Damaged Orders
If the order goes missing or is damaged in transit please contact the company by email. Please do not dispose of the damaged goods as they will be required. The company must be notified of damaged goods within 24hrs of delivery and the damaged items returned within 7 days of delivery.
If the buyer has any questions concerning the terms of the guarantee please email the company at email@example.com
Nature of Goods
Unless specified, all goods are to be considered as ‘used’. This means that signs of wear and minor damage are likely to be present. We undertake to mention in item descriptions only those things that may be considered to be of major structural or aesthetic concern. Of course, we will supply detailed condition description on a by item basis on request. All dimensions and weights stated within product descriptions are approximate.
All original makers marks and labelling are to be disregarded. All products including those originally designed for exterior use are now for internal use only. IP ratings of products cannot be guaranteed and as such all products are to be treated as IP20.
The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.
It is by law that the company recommend that any electrical goods purchased from the company be installed and certified by a qualified electrician.
The company shall be under no liability whatsoever for the purpose of goods supplied to the buyer or to a third party. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company’s liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct/indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer.
The company collect personal information from the buyer when the buyer registers with the company, completes an on-line form, e-mails the company or completes a transaction with the company. The company collect the following information about the buyer in order to process orders: the buyers name, address, delivery address (if different), credit or debit card number and expiry date. The company also asks for a telephone number to contact the buyer if there are any difficulties with the order.
Use of Information
The company use the information they collect about the buyer to process orders, deal with any enquiry or request and/or to send the buyer information about products and offers from time to time.
The buyers credit or debit card details are taken through a secure server for processing by the buyers card provider, the company's card processor and company's bank.
The company will pass your name and delivery address on to the carrier responsible for delivering your order.
The company may also use the information that they collect to inform the buyer about new products, offers or changes to the company's products. If you would prefer not to receive any marketing information, please send an e-mail to firstname.lastname@example.org.
The information collected about you will not be used for any other purposes and will not be sold or otherwise disclosed to any other organisations.
The company is committed to providing the buyer with a secure and satisfying online shopping experience. The buyer can place their order by phone or e-mail.
To order by e-mail, please click on the various categories and add the item[s] you wish to purchase to your basket, or e-mail us at email@example.com be sure to include your name, shipping address for delivery, telephone number and description of item(s) you wish to buy.
Notwithstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full. The company accept debit/credit cards, international money orders and wire bank transfers.
The company only accept British Sterling (£ pound)
The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.
All information, including images and text, on this web site is the property of the company. You may print portions of our site providing that you and anyone you give such information to agrees to adhere to our policies. By accessing, browsing, purchasing through or using the site, the buyer agrees to be bound by the terms.
These terms and conditions supersede any prior agreements or correspondence between the buyer and the company.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS